Mid-Valley Hearing Center in Albany, Oregon

For Any Question, Call:
+1-541-926-8092

Legal

Discover our commitment to compliance with the law and guidelines, ensuring a secure and trustworthy audiology service.

Deb Fell Carlson
Deb Fell Carlson
March 10, 2023
Excellent service. Professional, thorough...
Kermit Long
Kermit Long
January 28, 2023
Mid Valley Hearing Center did an absolutely awesome job for me, they navigated the VA system for me, got me the equipment I needed and did it quickly. I didn’t expect to get my hearing aids as fast as I did. The time they spent dialing them in and making sure I understood how my hearing was affected and the changes they made to make it better for me really showed. I have to say, their dedication to help, and professionalism they displayed really meant a lot! As well as their great sense of humor made the visit enjoyable! Thank you guys!! You are the best!!
Meghan West
Meghan West
January 5, 2023
We look forward to our appointments!We were referred here from the educational service district when our 3 year old failed multiple hearing tests. The clinicians are comforting, engaging, and energetic. I highly recommend them!
Sunflower Lynch
Sunflower Lynch
December 30, 2022
Absolutely wonderful, thorough, responsive, caring and prompt service! Highly highly recommend them for hearing aids. -Becca G
Jeanette Sater
Jeanette Sater
August 28, 2022
This is where my husband has gone since 2004. He is always pleased with Susan’s work.
Jeanette Hernandez
Jeanette Hernandez
August 14, 2022
Very nice and knowledgeable staff. They were awesome with my special needs son and they always did follow up. We couldn't have asked her better.
Richard Blackburn
Richard Blackburn
June 9, 2021
Susan is very professional and caring Doctor and ensures a timely and thorough treatment.
A H
A H
December 8, 2020
I have been bringing my son to Susan and occasionally Nancy for over 15 years now. The care and service has always been excellent! These ladies are so good at what they do and we couldn’t be happier.

What We Do

Website Policies

Understand our website’s rules and guidelines – Ensuring a safe and fair online experience for all users.

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Privacy Policy

Your data, your privacy – Protecting your personal information.

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Terms of Use

A fair online experience – Understanding terms for website usage.

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Copyright Notice

Respecting creativity – Safeguarding original content and intellectual property.

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Intellectual Property Policy

Fostering innovation – Protecting intellectual property rights.

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Master Service Agreement

Clarity in partnerships – Transparent terms and conditions for services.

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Anti-Spam Policy

Protecting your inbox – A strict policy against spam communications.

Medical Policies

Prioritizing your health and safety – Comprehensive policies governing medical practices and information sharing.

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Medical Disclaimer

Empowering healthcare decisions – Responsible information sharing.

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HIPAA Policy

Your privacy matters – Safeguarding health information with HIPAA compliance.

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Accessibility Statement

Inclusive audiology experience for all – Embracing diversity and accessibility.

Experience the Future of Hearing Care at Mid-Valley Hearing Center in Albany, Oregon.

Our highly skilled team of professionals, cutting-edge technology, and personalized approach ensure that you receive the best possible hearing solutions.

Schedule your consultation today and rediscover the joy of sound with us!

Office Policies

A smooth experience at our office – Clear guidelines for procedures and conduct to enhance customer satisfaction.

A photo of a younger woman with brown hair having a mold taken of her ear canal to be fitted for custom earplugs.

Appointment and Cancellation Policy

Respecting your time – Transparent appointment and cancellation procedures.

A photo of a young woman with brown hair and custom earplugs standing in front of a microphone on stage preparing to play the guitar and sing a song.

Code of Conduct

High ethical standards – Prioritizing professionalism in all aspects.

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Pricing and Payment Policy

Transparent transactions – Clear pricing and payment guidelines.

Contact Us

Start Your Journey to Better Hearing!

Complete the Form for Expert Advice!

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Got Questions?

CHECK OUT OUR FAQS

What are the Terms of Use for our website?

Our Terms of Use outline the rules and guidelines for accessing and using our website. It covers topics such as user responsibilities, content usage, intellectual property rights, and limitations of liability to ensure a fair and secure online experience.

How does your Office Policies ensure customer satisfaction?

Our Office Policies are designed to provide a smooth and pleasant experience for our customers. It includes guidelines for appointment scheduling, waiting times, communication channels, and confidentiality measures. By adhering to these policies, we aim to enhance customer satisfaction and maintain a professional environment.

How is medical information handled under your Medical Policies?

Our Medical Policies prioritize the privacy and safety of your medical information. We comply with HIPAA regulations to safeguard your health data and ensure it is only shared with authorized personnel for proper diagnosis, treatment, and care.

How does your Privacy Policy protect my personal information?

Our Privacy Policy is designed to safeguard your personal information. We collect only the necessary data for our services, and your details are stored securely with restricted access. We do not share your information with third parties without your consent, ensuring confidentiality and protecting your privacy.

How are copyright issues addressed in your Website Policies?

Our Website Policies respect intellectual property rights. It clearly states that users must not infringe upon copyright and should refrain from using, reproducing, or distributing copyrighted content without proper authorization. We promptly address any reported copyright violations to maintain a fair and lawful online environment.